-
Q Does your company have the guarantee?
A We will provide 1 year of free maintenance and free spare parts replacement. If the spare parts are broken, we will send the replacement to you by express.
-
Q What information may contain in my inquiry?
A Such as embroidery area /needle number /head number/heads interval/other function need.
-
Q Which model is suit for cap/hat embroidery?
A LEJIA flat/cap/T-shirt series embroidery machine is suit for cap/hat embroidery. Head number from 1 to 12 heads, 9/12/15 needles is optional.
-
Q What is your MOQ?
A 1 set.
-
Q How to get the machines Price?
A Please offer us some exactly data(heads,needls,heads interal,the max distance of X,Y ).If you don't know,we will recommend regullar products hot sell in your market.
-
Q Can you provide OEM service?
A We can provide OEM service. It will depend on your requests; your logo will be customized on our products.
-
Q What is memory size of your machines?
-
Q How many Languages in your computer?
A Totally 12 languages. Such as English, Portuguese, Turkish, Arabic, etc. -
Q Do you have CE certificate?
-
Q What is your machine color?
A We produce as your requirement, normally is green and gray.
-
Q What is needle number of your machines?
A Normally 2/3/4/6/9/12/15 needles.
-
Q Which brand of your computer and control system?
A Mainly we use Dahao brand.
-
Q What is the max speed of you machines?
A For flat embroidery machine, it can reach 1200rpm, and chain stitch, can reach 1000rpm.
-
Q Do you have manual with the machine?
A Yes, of course. It is in English version.
-
Q What kinds of embroidery machine do you have?
A We produce all kinds of embroidery machines, such as flat, sequin, chain stitch, coiling, cap/T-shirt, multi-function mixed embroidery, etc.
-
Q Do you supply spare parts?
A Yes, and with fast lead time.
-
Q Do you supply overseas installation and debugging?
A Yes, but customer needs to bear all overseas expenditure.
-
Q How do you control the quality?
A We have professional inspectors to test the finished products strictly according to standard stipulated. You can be assured that all the products you get from us are reliable.
-
Q How do you make our business long-term and good relationship?
A 1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
-
Q How to make an order?
A Step 1, please tell us what model and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything, you can arrange the payment;
Step 4, finally we delivery the goods within the stipulated time.
